Monterey Boats Awards Top CSI Dealers

WILLISTON, FL - Monterey Boats recently awarded its Top Ten CSI Dealers for earning high marks from their returned surveys for model year 2009. The surveys rate each dealer on the customer's Sales experience as well as their Service experience. The National Marine Manufacturer's Association administrates the actual survey process with the Avala Marketing Group providing the statistical data.

"With the outstanding dealer network that we currently have in place, coupled with our continuous aggressive dealer growth initiative, it's an honor for us to be able to award these hard-working dealerships for achieving excellence everyday in their sales and service practices, We are proud to have them represent our brand" said Monterey Co-Chairman Charles Marshall.

Awards for highest ranking scores for Customer Satisfaction Index are as follows:

TOP TEN CSI DEALERS
1. ANCHOR BOAT SALES- North East, Maryland (2^nd consecutive year as #1)
2. BILL'S MARINE- Portsmouth, Virginia
3. GORDON BAY MARINE- Mactier, Ontario
4. MILLER'S BOATING- Ocala, Florida
5. ROGER'S PERFORMANCE MARINE- Hurricane, Utah
6. SEMPER SPEED AND MARINE - Madera, California
7. CAPTAIN'S MARINE - Kalispell, Montana
8. GAGE MARINE- Williams Bay, Wisconsin
9. LIGHTHOUSE HARBOR MARINA- Greentown, Pennsylvania
10. OCEAN BEACH MARINA- Lavallette, New Jersey

For Anchor Boat Sales in Maryland, this not only is their second consecutive year as the #1 CSI Monterey dealer it is also their fourth year in the Top Ten. Bill's Marine in Virginia can celebrate their fourth consecutive year in the Top Ten along with Miller's Boating in Florida. We also commend Captain's Marine in Montana for their third year in the Top Ten.

Monterey Boat's Customer Satisfaction Coordinator, Sue Koehler; had this to say, "The National Marine Manufacturer's Association CSI Program not only works to raise the bar in all aspects of customer service on the dealership level, it benefits all boat manufacturers who participate in the program by benchmarking their products. The NMMA CSI Program is an invaluable tool".

Monterey Boats, a leading independent boat manufacturer, has specialized in manufacturing premier quality sport boats, deck boats sport yachts and cruisers for over two decades and currently features 22 models ranging from 18' to 42'. Monterey, with increasing sales, a pronounced worldwide dealer network and dedicated staff of employees is an industry leader in designing and building superior pleasure boats. Every Monterey boat is NMMA certified and backed by a Lifetime Limited Warranty to assure continued customer confidence and satisfaction.

For more information on Monterey Boats, visit www.montereyboats.com